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FAQ

Click on each of the FAQs below to learn more about LabArchives.

LabArchives FAQs

  • How much data storage space do I get?

    Each LabArchives account has unlimited storage. The size limit for individual file upload is 4 GB, and the limit for an individual notebook is 1 TB.

  • Does LabArchives work differently on a Mac or PC?

    LabArchives is cloud-based so there is no difference in functionality on a Mac or PC. LabArchives recommends using the latest vendor-supported versions of the following browsers:

    • Chrome
    • Firefox
    • Safari
    • Microsoft Edge

    It is also recommended that you allow automatic updates to your browser to ensure you have the latest securityupdates. Please note LabArchives does not support Microsoft Internet Explorer.

  • Does LabArchives work on my phone or tablet?

    Yes, LabArchives has a native implementation within web browsers on all personal devices that allows users to upload, download, view and edit entries. Stand-alone apps are also available for iPhone and Android on the appropriate app stores.

    Click button below to follow instructions on how to use the LabArchives mobile app for iPhone and iPad. Alternatively, LabArchives works identically through your mobile browser.
    Mobile Access LabArchives (PDF)


  • Where does my data live and how do I know it’s safe?

    LabArchives servers are kept in a secure, primary data center with a separate disaster recovery data center installation. Customer data is continuously synced between the primary and disaster recovery data centers with regular backups of customer data kept in multiple locations using multiple backup technologies. LabArchives servers are completely isolated from other machines, servers, email systems, etc.. Primary and secondary data centers provide redundancies for power, HVAC and network connectivity.

  • Can I use LabArchives with my non UTHealth collaborators?

    Yes. Non UT collaborators must create a LabArchives account. Once they have an account, they can be granted access as needed.

  • Can I assign temporary access to lab members (e.g. undergraduates) for only a semester?

    Yes, any lab member may be provided access and that access can be modified.

  • I already use a different ELN, can I merge it with LabArchives?

    Please see recommendations from LabArchives

  • Can I take my notebook(s) if I leave UTHealth?

    You are able to create a PDF file and/or offline HTML version of your notebook at any time, including if you should leave UTHealth. In addition, UTHealth will retain a copy in accordance with policies outlined in section 6.01 Ownership Rights in the UTHealth Faculty Handbook. For more information on how to download your notebook to a PDF file or create an offline notebook please see the . If you are moving to an institution that uses LabAarchives or wish to retain your LabArchives accounts when you move, please contact support@labarchives.com and Sujatha Sridhar Sujatha.Sridhar@uth.tmc.edu.